
Your business sector works around two main axes: services for individuals and services for companies.
The organization of your information system
addresses significant constraints to ensure the proper operation of your business; these constraints are determined by the various functions of your service activity:
- Responsiveness to meet your customers’ requests,
- Intervention management,
- Invoicing for services provided,
- Optimization of business trips or servicing.
For the system to work, you must collect and use the data to optimize how your representatives operate, through cellular networks.
- You are aiming for the best financial return on your computing equipment investments.
- You need to effectively manage your mobility projects, sales representatives that sell your services and workers that provide servicing.
The applications used by these mobile or fixed employees depends on the type of work, for example “white collar” employees working on SmartPhones to manage their schedule and technical employees working on PDA’s to use business applications.
You may also consider data mining projects associated with analyzing servicing data to optimize your offer to your customers and organize the related services.
You imagine communicating more effectively with your customers in your offices, using digital signage allowing you to diffuse product/service information.