Roche has chosen MediaContact device management software to supervise and synchronize the laptops of its 600 member mobile sales force from its headquarters.
"Integrated into the scripts, MediaContact allowed us to (among other things) identify the printer fleets for our remote users, without any intervention on their part. Because of this, we have been able to anticipate the process of updating obsolete printers and reduce call center activity."Jean-Marc Moreau - Director of Customer Service for ROCHE
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