The arrival of the professional tablets in the company raises new issues for the DIS. These tablets have specific business applications for their industries such as sales, customer relations, transport and logistics, etc.... The challenge for the DIS is to orchestrate the complexity of these new environments.
Take the example of mobile workforce such as sales people or technicians. Seduced by the use of touch pads, they want to trade in their laptop for a tablet. Whether to send messages, view their online catalogs, write their reports, access outstanding customers information, inventory, sales, update their customer records, etc ... All these ’mobile’ applications need to be installed and updated remotely.
For the DIS, to simplify the management of its fleet of mobile devices, they must therefore consider adopting a Mobile Device Management solution coupled with Mobile Application Management.
With an MDM solution as MediaContact, the DIS can install and maintain new business applications automatically and securely. Thus, choosing MediaContact software, the DIS can remotely control its entire fleet of devices and monitor their devices health in real-time through personalized dashboards. It can view and track software and applications and updates installed, display graphics for the execution of processes and tasks, and access inventory data from each tablet for example. With MediaContact, the DIS can monitor the health status of each terminal individually and make life easier for their mobile workforce.