Available customized services :
Download: patches, updates
If you have purchased a maintenance contract, you can download updates, patches and new versions :
Access new versions : click here
Access patches and updates : click here
Technical support
If you have purchased a technical support contract or if you are evaluating our data synchronization or device management software solutions, please contact us at : - Telephone : +33 (0)2 41 22 70 00
- Fax : +33 (0)2 41 22 70 22
- Email : support@telelogos.com
- Monday to Thursday from 9 am to 12 pm and 2 pm to 6 pm
- Friday from 9 am to 12 pm and 2 pm to 5 pm
Our commitment for quality
- Respond to 80% of all calls in less than one hour
- Resolve 80% of all open incidents in less than three telephone calls
- Follow-up calls within 8 working hours
Training sessions for our software
To save time when installing our data synchronization and device management software, we provide you with support throughout your project through our training sessions :
2 options : at our headquarter in Angers (France) or at your office
Please email the customer Support Technical Department for all training-related requests : support@telelogos.com
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