What is Kiosk Mode?

27 August 2025

Kiosk mode is a feature of Mobile Device Management (MDM) solutions that allows a mobile device or smartphone to be locked down so that the user can only access specific pre-defined apps and functions. It is often used in businesses to reduce distractions and boost employee productivity, to secure company data, and to simplify the use of mobile devices.

More broadly, using kiosk mode enables businesses to control their mobile devices and ensure they are used strictly for professional or commercial purposes.

Two types of kiosk modes for two types of usage

It is important to note that kiosk mode should not be considered a standalone solution for mobile device security and management. Companies should also implement additional security measures to ensure effective protection of sensitive data. When deployed for employee use, it’s also essential to consider individual needs and ensure the device remains sufficiently functional. The implementation of kiosk mode should be carefully planned to weigh its pros and cons and determine if it meets the company’s productivity and security requirements.

What are the benefits of kiosk mode?

1. Flexibility

Kiosk mode allows businesses to create custom user profiles for each employee based on their role and responsibilities.

2. Environmental Cost

Kiosk mode in a MDM solution can promote more efficient use of mobile devices by increasing control and reducing device waste or obsolescence. By enabling secure, centralized device usage, kiosk mode encourages longer and more responsible use, helping reduce the company’s carbon footprint. It can also lead to lower bandwidth and energy consumption by limiting app usage.

3. Financial Cost

Kiosk mode can help reduce mobile device management costs by limiting use to essential tasks only—reducing maintenance and replacement expenses. Secure, controlled device usage also reduces the risk of data breaches or security incidents, which can have financial consequences. In addition, by restricting access to paid apps and optimizing resource consumption, kiosk mode can help lower overall operating costs.

4. Productivity

Kiosk mode can improve productivity by reducing distractions. By limiting access to only work-related apps and features, employees can focus more easily on their tasks, contributing to better overall efficiency. For example, restricting access to social media or games helps maintain employee focus and performance.

5. Security

Kiosk mode in a MDM solution offers strong security benefits. By controlling accessible apps and functions, it reduces the risk of sensitive data leaks and malicious downloads. It helps protecting devices from viruses and malware by blocking unapproved installations.

Kiosk mode also allows companies to enforce uniform security policies and privacy standards on employee devices, ensuring compliance with data protection laws and avoiding potential legal risks. This may include enforcing strong password requirements, automatic data wipes after failed login attempts, or mandatory security software.

6. Ease of use

Kiosk mode simplifies device usage by limiting features to those necessary for specific tasks. This creates a streamlined user experience, with no distracting or confusing apps or settings, making it easier for the end user to navigate and use the device efficiently.

Educational institutions like schools or universities can use kiosk mode to ensure devices are restricted to educational apps and safe web browsing, supporting focused learning and collaboration while preventing access to inappropriate or distracting content.

Tablette kiosquée pour l'enseignement

Transportation companies, such as road transport firms, can use kiosk mode to ensure that their devices only display applications necessary for driving, such as navigation maps or communication apps. This helps prevent distractions and ensures the safety of drivers, passengers, and cargo. Kiosk mode in a MDM can also allow the device to be locked while driving or disable touch usage above a certain speed, for example.

Mode kiosque et sécurité routière

Healthcare organizations, such as hospitals or clinics, can use kiosk mode to protect sensitive patient data and comply with regulatory requirements.

Utilisation du mode kiosque dans le secteur de la santé

Logistics companies, such as carriers or warehouses, can use kiosk mode to enhance the security of shipment and inventory management information.

Utilité du mode kiosque dans le secteur de la logistique

Retail businesses, such as stores, can use kiosk mode to provide staff with fast and simplified access to the applications and information they need, without navigating a complex personal device interface. It can also be used to enhance the customer experience by offering tablets that help customers find the items they are looking for.

Utilisation du mode kiosque dans un point de vente retail

Security companies, such as private security or surveillance firms, can use kiosk mode to protect sensitive operational data and personnel information. It also enables remote access to critical information such as security plans, patrol instructions, emergency contact details, or vital alerts, helping improve the speed and efficiency of security operations.

Mode kiosque dans la sécurité à la personne

Public service organizations, such as government agencies, utility companies, or telecom providers, can use kiosk mode to safeguard sensitive customer data and meet compliance requirements.

Mode kiosque dans les entreprises du secteur public

Is kiosk mode suitable for all employees?

Kiosk mode can be adapted to various employee roles, but its relevance depends on each person's responsibilities and needs.

It’s crucial to assess the tasks and flexibility required by each user before deciding to apply kiosk mode. Striking the right balance between security and usability ensures a healthy, effective work environment.

For instance, companies can configure kiosk mode to lock down corporate devices outside working hours, helping enforce the right to disconnect.

How To Implement Kiosk Mode

Deploying kiosk mode within a MDM solution can vary in complexity depending on several factors: the size and structure of your network, the number of devices, and your organization’s security policies and compliance requirements.

It’s recommended to work with an experienced MDM provider to plan and deploy kiosk mode effectively. A provider can help ensure your setup meets regulatory and security standards. However, implementation is only part of overall mobile device and data security. Businesses should also establish strong security policies, train employees in mobile security best practices, and monitor device activity to detect potential risks.

Some MDMs offer more advanced and customizable kiosk features than others. Selecting a solution that fits your needs is key to successful deployment.